The Nail technician is the best psychologist – Recognizing sanguine and phlegmatic clients
In the final part of our series, we’re focusing on sanguine and phlegmatic clients. If a nail technician can identify different personality types, they gain a significant advantage: communication becomes easier, rapport is established faster, and trust builds effortlessly.
Sanguine personality
Sanguine clients are naturally influenced by the air element, reflecting their love for freedom and energy. They thrive in social settings, maintain an extensive network of connections, and seem to know someone for every situation.
They are talkative, often restless, and may fidget during the nail session. They love to ask questions, show curiosity, and enjoy learning new things. They are especially interested in the techniques you use to shape their nails or the colors you choose, as they are fond of vibrant and varied designs. Trying out different patterns and styles during their manicure can truly impress them.
Let them talk freely, and if you’re comfortable, encourage their storytelling. When they finally quiet down and genuinely relax, it’s a sign you’ve done an excellent job.
Phlegmatic personality
Phlegmatic clients are deeply connected to the water element, symbolizing their rich emotional world. They are loyal, family-oriented, and highly empathetic. Dreamers at heart, they are helpful and possess a strong sense of faith.
They see their nail technician as a miracle worker, and even if everything doesn’t turn out perfectly the first time, they’ll patiently return. They always leave with heartfelt gratitude.
Phlegmatic clients are prone to mood swings, so if they seem immersed in a deep emotional state, give them space to process their thoughts. The nail session will recharge them, and they may leave feeling completely renewed. They highly value soothing scents and creams, so finishing with a fragrant hand cream, like the Nourishing Cream Mango & Lavender 250ml, can be a delightful bonus for them.
Why knowing personality types matters
Understanding personality types can be a huge advantage in this profession. It helps you connect with clients of all ages. When the client is satisfied, the nail technician is too.
Don’t forget to check out our previous articles (The nail technician is the best psychologist – How to identify your client's personality type, and The nail technician is the best psychologist – Recognizing choleric and melancholic clients) to learn even more about people and personality types!
Author:
Ágnes Zsoldos
